Frequently Asked Questions

Why Should I Shop Online ?

Shopping online with Taphouse Cellars provides great value for money. Through the Taphouse Group’s buying power, we pass on huge savings through our great low prices and exclusive deals. You will also have access to a range of products far greater than what you would normally find.


Great reasons to shop with Taphouse Cellars:

  • Exclusive and unique online wine bundles

  • Free delivery on all wine and spirit orders over $150*

  • The Taphouse Cellars Money Back Guarantee

  • Earn Taphouse Rewards with every purchase

Why Are Advertised Online Prices Sometimes Different To Prices Advertised In Taphouse Cellars Stores ?

Online specials are available online only. 

Earning Bonus Reward Points

By simply signing up for an account with Taphouse Cellars, any purchase made will immediately accrue Taphouse Rewards points against that account.

You will be able to check how many points you have in the ‘Rewards Points’ tab once you have logged into your account.

Taphouse Rewards are redeemable against any product.

Rewards points are valid for 12 months from the date of their accrual.


You can earn bonus points for:

  • Completing product reviews

  • Answering bonus questions in the checkout

  • Purchasing items that advertise the ability to receive bonus points 

Find more answers on our FAQ page